1. What types of power wheelchairs do you sell?
We specialize in selling power wheelchairs designed for users of all sizes. Our top-selling products, such as the ATLANTIS P71026 and MERITS GEMINI P3017, offer unmatched comfort and support, with features like extra-wide seats, high-power motors, and unique suspension systems.
2. What are the benefits of using a power wheelchair?
Using a power wheelchair provides users with a smooth and enjoyable ride, while experiencing the convenience and accommodation they deserve. Our power wheelchairs offer unmatched comfort, support, and mobility, allowing users to maintain their independence and freedom of movement.
3. How do I request a return?
To request a return, please contact us at firstname.lastname@example.org within 30 days of receiving your item. Please provide your order details and reason for the return. We will guide you through the return process and provide you with a return shipping label.
4. What is your return policy?
We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more detailed information.
5. Do you offer international shipping?
Currently, we do not offer international shipping. However, we plan to expand our shipping options in the future. Please check with us for updates.
6. How long does it take to process an order?
All orders placed between 2pm Monday to Friday will be processed within 2 business days. Orders placed after 2 pm on Friday, during the weekend, or on a public holiday will be processed on the next business day.
7. Can I track my order?
Yes, once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.
8. What if I receive a defective or damaged item?
If you receive a defective, damaged, or wrong item, please contact us immediately at email@example.com. We will evaluate the issue and make it right.
9. Can I exchange an item?
The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
10. How long does it take to receive a refund?
We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process the refund as well.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Please refer to our refund policy for more detailed information.